Self Managed Cloud One Business Communication Suite
Cloud One self managed business communications suite provides businesses in Uganda with a simple and cost effective way of handling business communications, our scalable solutions are tailored to your specific business size and needs
Empower your team with lower call costs
Our self managed business communication solutions are bundled with BYOC SIP Trunks to enable you to make calls to all networks in Uganda at affordable rates
Modernize your IP Phones
Yealink IP phones and collaboration devices enable your teams to collaborate effortlessly, providing superb audio clarity and a range of advanced IP phone features.
Self Managed Business Communication Suite
Cloud One self managed Business Communication Suite is an efficient and cost-effective solution for business calling and communication, designed to assist companies of all sizes in achieving their objectives by streamlining operations, enhancing productivity, and facilitating growth through its diverse range of features and benefits.
This comprehensive and budget-friendly solution aims to improve business communication and calling processes. Its extensive suite of features empowers organizations of all sizes to optimize their operations, boost efficiency, and drive business expansion.
Innovation for all Industries
Our solution is adaptable for businesses of any size, featuring transparent pricing that allows you to assess your investment and monitor savings on call costs easily.
Our phone systems seamlessly integrate with your existing infrastructure to enhance workflows and boost productivity.
Our Self Managed Business Communication Suite offers:
Self-Managed Communication System
Admin panel to setup and maintain your Cloud One business communication suite.
SIP Trunks
Experience superior call quality, flexible scalability, and reduced costs with and our Country Presence SIP Trunk or Bring your Own Carrier (BYOC) SIP Trunk.
Yealink IP Phones
Our modern Yealink IP phones provide high-quality audio, and seamless integration with your self managed communication system.
Support & Training
Get free online support resources or pay a certified expert to help you. Use free online training resources or apply for paid training courses to learn how to use the system.
Features & Competitive Pricing
Enterprise (Popular)
$ 5.25
Per User / Month
Minimum : 5 UsersStandard features:
- Admin Portal
Requires technical expertise to install & support - 99.99% Uptime & 24/7 monitoring
- Access to Paid Certified System Engineers
- Locally hosted at Raxio Data Centre in Kampala
- Call recording - 500 minutes per system
- Boss-Secretary call screening
- Web Client, Desktop & Mobile Apps (Android & IOS)
- Monthly Billing Options: Prepaid & Postpaid With 2 months deposit
- Simultaneous Calls Ratio 1:1
- 💲Bring Your Own Carrier (BYOC)
- 💲Premium Support Tickets
- 💲Training
- 💲Discounted Yealink IP Phones
- 💲Yealink IP Phones Installation
- Call accounting and billing with scheduled email reports
- 💲Video Conferencing, WebRTC Video Calls
Optional Ultimate Plan: $ 10.75 /User/Yr - Inbound Call Center with custom wallboard
- 💲 Supported Integrations
- Voicemail Transcription:
Requires integration with Google Cloud Speech-to-Text Service - WhatsApp API
- Facebook Messenger
- CRM: HubSpot, Zoho, Salesforce, Bitrix24, Odoo, Oracle
- Helpdesk: Zendesk and Zoho Desk
- Microsoft 365: Teams, Outlook, Azure AD (Entra ID)
- Database Contacts Sync Microsoft SQL
- File Remote Archiving Google Storage, Amazon S3, FTP, SFTP
- 💲Active Directory
Optional Ultimate Plan: $ 10.75 /User/Yr - 📆 No Contract Term
Special features:
- ✅ No License fee
- 💲Load Talk time to enable outbound calling
Contact Centre
$ 6.00
Per User / Month
Minimum : 5 UsersStandard features:
- All Standard features of Enterprise
- 💲 Outbound Call Center with Progressive / Power & Agentless IVR Dialer
Optional Call Centre Addon: $ 108.25 /outbound channel/Yr - Up to 100+ Cloud One Numbers
Optional recycling every 3 months for Debt Collection Agencies
Special features:
- ✅ No License fee
- 💲Load Talk time to enable outbound calling
Elite (Custom Solution)
Standard features:
All Standard features of Contact Centre
- 💲Dedicated System
- Your cloud option
- 💲On Premise hardware
- 💲Hotel PMS Integration
- 💲Hot Standby
- 💲Disaster Recovery
Special features:
- 💲Discounted System License
- 💲Load Talk time to enable outbound calling
Back to Features
- ✅ Included Feature 💲Paid Feature 📆 No Contract Term - Cancel Anytime
- Standard Telephony features include Unlimited Inter-branch Calls, Automated Attendant (IVR), Attended Transfer, AutoCLIP, Blind Transfer, Blocklist/Allowlist, Call Back, Call Detail Records (CDR), Call Forwarding, Call Monitor, Call Parking, Call Pickup, Call Recording, Call Routing, Call Waiting, Caller ID, Contacts, Custom Prompt, Dial by Name, DISA, Distinctive Ringtone, DNIS, Do Not Disturb (DND), Event Center, Paging/Intercom, LDAP, Mobility Extension, Multi-language System Prompt, Multi-language System Language, Multi-site Interconnect, Music on Hold, One Touch Recording, Queue, PIN List, Phone Provisioning, Real-time Status Monitor, Remote Management, Ring Group, SIP Forking, SLA, Speed Dial, Time Condition, User Portal, User Permission, Voicemail
- Simultaneous Calls Ratio 1:1 is offered on best effort per system. All systems have a guaranteed Simultaneous Calls Ratio 1:4
- 7 Day Money Back Guarantee excludes spent talk time amount. Balance will be refunded within 3 working days
Ready to streamline your workflows
Our team offers professional consultation services to help you select the suitable business suite for your business.