Cloud One Desktop Client
Turn your computer into a feature-rich phone and make calls from it.
Powering your Office from any Location
Seamlessly access your office phone system using your computer from anywhere, whether you’re working from home, on the road, or anywhere outside the office.
Cloud One Desktop Client enables you to easily and quickly:
- Make and receive audio/video calls and switch between
- Transfer, hold, and mute calls as needed
- Set up call forwarding rules and ring strategies
- Keep track of call history and recordings
- Listen to, download, and delete voicemails
Your communication is backed by enterprise-grade tunneling technology and encryption algorithms provided by Cloud One Remote Access Solution.
Elevating Call Efficiency
Softphones have become the go-to choice for sales teams, support agents, and call centers to boost call efficiency and ensure an optimal communication experience. Cloud One Desktop Clients goes above and beyond by offering a range of advanced VoIP and collaboration features
Manage and control live calls with an intuitive drag-and-drop interface. Monitor agent availability, direct calls efficiently, and handle multiple calls in real-time, all from a single, centralized dashboard.
Visualize, manage, and monitor your call activities in queues with ease in real-time. The call center console empower you with dynamic Queue Panel, Wallboard, and all agent productivity tools in one place.
Manage and control live calls with an intuitive drag-and-drop interface. Monitor agent availability, direct calls efficiently, and handle multiple calls in real-time, all from a single, centralized dashboard.
Consolidate company-wide directory and personal contact entries for easy access and one-click dialing from anywhere using Cloud One Desktop Client.
Click to dial any phone number on your computer screen while still using a physical desk phone, as well as transfer, hold, retrieve calls, and make other operations.
Assign frequently used features to specific function keys based on your needs. For example, speed dial or check voicemail with just a press of a button.
Transfer a live call among Cloud One Desktop Client, Mobile Client, and your desk phone with a touch, without disrupting the call or losing any important information.
Omnichannel Messaging
Support your customers through WhatsApp & SMS messaging and collaborate with colleagues via internal team chats & file sharing. Send, receive, and manage all chats and messages in one place.
- Manage customer messages from different channels
- Elevate chats to calls with one click
- Automatically match incoming messages with contacts
- Transfer chats to colleagues & collaborate on the same page
- Keep a central record of all your chat conversations.
Off-the-shelf Microsoft Integrations
Get rid of the hassle of switching back and forth between Cloud One Desktop Client and Microsoft applications. Furthermore, by synchronizing contacts from Microsoft Entra ID (Azure Active Directory) to the Business Communication Suite, users can conveniently access all their company, personal, and Microsoft 365 contacts on a single, easy-to-search screen.
Microsoft Outlook Integration
- Click to call from your Outlook contact list or mailbox
- Receive screen pop-ups for incoming calls
- Save call info to related contact’s record
- Auto-create new contacts for unknown calls.
Desktop UC Client Lite for SMB Communication Suite
Cloud One SMB Clients can seamlessly connect with remote teams by downloading Mobile UC Clients on their desktop or mobile devices.
UC Client Lite for Windows
UC Client Lite for macOS
Mobile UC Clients for Cloud One Business Communication Suite
Elevate your Enterprise, Contact Center, and Elite Business Communication Suite with the convenience of remote connectivity powered by Cloud One Mobile UC Clients.
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Check out our unified communication platform today !